ATES POST: Everything is going well with your e-commerce business; Sales are high, and their products sell in respectable quantities. If you get the email that writes that “Your amazon seller account has been suspended.” Those horrific words are Amazon sellers’ worst nightmare. Companies that have their accounts suspended are severely affected, as they not only start losing money once their account is suspended, they continue to do so until they act on it.
Reset seller account
Seller account suspension is a nightmare that no seller wants to see. Minor mistakes can result in your seller accounts being suspended. Many sellers feel they can open another account and start over when a seller’s account gets suspended. By opening a new account is never a solution because it takes months and years to create an account, and starting from scratch will never be an easy and profitable task for you.
Before we understand what recalculation means, let us first understand the meaning of an account suspension. The latter occurs when an Amazon seller’s selling privileges are removed. A new suspended account is the process of getting the seller’s account back up and running. Account suspensions can be categorised into two categories, as shown below:
List Suspension: Occurs when a particular product list is held for a specific reason (more on the list of reasons later) Account Suspension occurs when a seller’s account is blocked or completely suspended, resulting in the loss of seller rights on the Amazon platform. This means that the seller will not sell anything during this suspension period until the issue is resolved and the account is recalculated.
How to avail the amazon reinstatement services?
Find out why your amazon account has been suspended. It is an essential first step in the process of recovering your account. Emotions can get in your way and make you rush into this step. Therefore, most companies succeed in the restoration process when they hire an Amazon specialist who is an expert in providing amazon reinstatement services.
The next important step is to submit a so-called Action Plan (POA). It is an appeal letter that describes how you plan to solve the problem. Amazon will then review and analyse your appeal letter to judge whether the suspension has been lifted. We need to say how important a power of attorney is. The following template for a successful power of attorney should help you draft one:
Introduction
You can provide a brief explanation of who you are, the name of the seller of your business, what you sell on Amazon, and why your account has been suspended.
Describe
Please provide a detailed description of the suspension issues, providing details of how you identified the root cause of the problem and why it occurred.
Action Plan
Even if you feel innocent, take full responsibility for the problem and describe the actionable steps you plan to take (and the steps you’ve already taken since the suspension period). Provide a detailed explanation of the long-term changes you or your team members are making to prevent the problem from recurring in the future.
Conclusion
The last paragraph should briefly repeat the steps you plan to take to resolve the issue, after which you should politely request that your seller rights be returned as soon as possible. You can take the help of reinstatement services. Be brief – you don’t need a long story to make your case. The Amazon Seller Performance team will be grateful to you if you get to the point and communicate your issues clearly and concisely.
Don’t be defensive: We previously mentioned that even if you think you’re wrongly accused, you should take full responsibility for the problem. It’s mainly because you’ll be better off this way. After all, it’s the quickest way to reset your account. Choose an Amazon Suspension Plan to help you better write your power of attorney.
Be impartial: Of course, it can seem complicated not to write a simple business plan because that’s your job after all. However, the recommended tone is to appear as realistic and objective as possible about your action plan and put your feelings aside.
Once completed, a power of attorney must be sent to Amazon Seller Performance for review. You will find the Resume button on the suspension notice you received in Seller Central. A form will appear where you will need to provide your power of attorney details and contact information. The Amazon team will get back to you. You can expect a response within 48 hours, but there are cases where you will get one in about 1-2 months or even longer. Be positive and be patient. They will get back to you after they have decided on the status of your comment.
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